QUEUE MANAGEMENT
A POWERFUL QUEUE MANAGEMENT SYSTEM
Issuance of a password for queue management for assistance in various types of services, windows and operators with real-time monitoring.
Ideal solution for the customer service process
Organization
Your establishment’s customers arrive already knowing how the service works when they see a screen with a call panel and their operators have control over who to call.
Agility
Reducing the time the customer enters your establishment and the time it takes to complete your service, making the environment more organized and agile.
Management
With reports and attendance control it is easy to know the movement of your establishment with the management of your business in your hands.
How it works?
SimplesTV’s powerful Queue Management software allows you to organize the environment in which your customers are served, facilitating and speeding up the service. With it it is possible to issue a password through any device, as the system is in the clouds, after issuing the password the system makes a number available in its operator area where it is called by one of the operators and displayed on the screen so that the Customer can head to the ticket window that called you.
Customer chooses the type of service
Customer chooses the type of service and receives the printed password.
The password will be displayed
The password will be displayed
Operator has access to the call screen
Operator makes the call that will be displayed on the panel and Customer is answered.
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